Fix – Teredo Problem Windows Network Adapter ( Not showing / Xbox App )

In this post we are going to be looking at a common problem people, as well as myself have experienced with one of Windows legacy network adapters called Teredo.

Although this is unlike my other posts which are more focused on enterprise IT. From my experience troubleshooting connectivity issues concerning Teredo, I quickly realized that their wasn’t a lot of helpful information on the internet, especially if you can’t find the device in Device Manger under Network Adapters.

Considering the Teredo adapter is a network connectivity requirement for any video game running under the Microsoft Xbox app (plus any other server including Microsofts utilizing IPv6 addresses). You’d think there would be more direct support from Microsoft rather than a ton of old forum posts, or better yet this problem would have been patched years ago when it started cropping up. Any who lets get down to fixing the problem.

Problems going to be addressed:

  • Teredo driver is corrupt
  • Unable to find device or missing Teredo driver in Device Manager
  • No connectivity in Xbox App
  • No connectivity in Microsoft PC Games
  • Teredo driver showing yellow exclamation mark in Device Manager
  • DNS errors in Microsoft Games
  • How to fix Teredo Tunneling missing problem or Teredo Tunneling Pseudo-Interface error Code 10.

**If the device isn’t showing in Device Manager skip to section 5.**

 

1. Firstly we want to disable the Teredo technology using Command Prompt or PowerShell:

  1. Go to Start > All Programs > Accessories.
  2. Right click at Command Prompt and select Run as Administrator
  3. At command prompt window, type the following commands one after the other.

netsh int teredo set state disabled

netsh int ipv6 set teredo client

Teredo netsh

4. Close the window.

 

2. Check Device Manager to see if Teredo is showing up:

  1. Press Windows key + R to open Run dialog.
  2. Type hdwwiz.cpl, and then press Enter to open Device Manager.
  3. Click the view tab and press Show Hidden Devices
  4. Click on Network Adapters from the list.

 

3. If the device is showing under Network Adapters – Uninstall it:

(If the device isn’t showing skip to section 5.)

  1. Right click it and press Uninstall 

 

4. Once it’s been uninstalled. Reinstall it by doing these steps:

  1. Click on Actions tab at the top.
  2. Select Add Legacy Hardware.
  3. Click on Next button.
  4. Make sure that Search for and install the hardware automatically (Recommended) option is selected, and then click on Next button.
  5. Click on Next button again.
  6. Under Common hardware types selection, look for Network Adapters and click on it.
  7. Click on Next button.
  8. Under Manufacturer column, select Microsoft.
  9. Under Network Adapter column, select Microsoft Teredo Tunneling Adapter
  10. Click on Next button.
  11. Click on Next button again.
  12. Click on Finish.
  13. Once it’s installed restart your Desktop

 

5. If the driver isn’t showing up in Device Manager or the problem has not resolved:

  1. Go to Start > All Programs > Accessories.
  2. Right click at Command Prompt (or run PowerShell) and select Run as Administrator
  3. At command prompt window, type the following commands one after the other.

netsh int teredo set state disable
netsh int teredo set state type=default
netsh int teredo set state enterpriseclient
netsh int teredo set state servername=teredo.remlab.net

Teredo netsh

4. Check to see if the problem has now been resolved.

If you’re are still having problems, reset the server name to default

netsh interface Teredo set state servername=default

Considering my issue revolved around online connectivity on Microsoft video games. I could use the Xbox App to check whether the problem had resolved or not.

Under – Settings > Network

Unhappy Teredo 😦 :

Teredo error Xbox

Happy Teredo 🙂 :

Teredo Xbox App problems

 

 


Hopefully by following this guide Teredo is now working probably for you. If you are still having problems feel free to leave a comment and I will get back to you.

 

 

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